At Not So Soggy, we are dedicated to ensuring a seamless and reliable shipping experience for our valued customers. Please review our shipping policy below:
Processing Time:
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- We offer various shipping options, and you can choose your preferred method during checkout.
Domestic Shipping (Example for U.S.):
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Guaranteed delivery within 1-3 business days.
- Free Shipping: Orders over a certain amount may qualify for free standard shipping.
International Shipping:
- We offer international shipping to select countries.
- Delivery times vary depending on the destination and chosen shipping method.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- Use the provided tracking number to monitor the progress of your shipment.
Customs and Duties:
- International customers are responsible for any customs fees, taxes, or duties incurred during the shipping process.
Address Accuracy:
- Please ensure that your shipping address is accurate during checkout.
- We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages:
- Not So Soggy is not liable for lost or stolen packages.
- If you believe your package is lost, please contact the shipping carrier using the provided tracking information.
Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment.
- Additional shipping charges may apply for reshipment.
Contact Information:
- For any questions or concerns related to shipping, please contact our customer service at Business@notsosoggy.com
Thank you for choosing Not So Soggy. We appreciate your business and aim to provide you with the best possible shipping experience.
